Terms and Conditions for Online Personal Training/Coaching
Effective Date- ON PAYMENT
These Terms and Conditions (“Terms”) govern the relationship between you (“Client”) and KAURACTIV (“Trainer”), the provider of online personal training and coaching services. By engaging in any services provided by the Trainer, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use the services provided.
1. Services Provided
1.1 Online Personal Training/Coaching: The Trainer will provide online coaching services that may include workout plans, nutritional guidance, fitness assessments, and lifestyle coaching. The services may be delivered via video calls, emails, messaging apps, and/or through a fitness app.
1.2 Program Delivery: The Trainer will provide the Client with tailored fitness plans, exercise routines, and support. The delivery method and frequency will be discussed and agreed upon during the initial consultation.
1.3 Duration and Availability: The term of the services will be agreed upon at the time of booking and may vary depending on the package selected by the Client.
2. Client Responsibilities
2.1 Health and Fitness Status: The Client agrees to provide truthful and accurate information regarding their current health, fitness level, injuries, and medical conditions. The Client is responsible for consulting a healthcare professional before beginning any fitness program, especially if they have pre-existing medical conditions and to provide a filled out PARQ form that will be sent via google forms.
2.2 Safety: The Client agrees to perform exercises safely and responsibly. The Trainer is not responsible for any injury or harm resulting from incorrect execution of exercises or failure to follow instructions.
2.3 Communication: The Client agrees to actively engage in communication with the Trainer, including providing feedback, asking questions, and reporting progress, setbacks, or concerns in a timely manner.
2.4 Commitment to Program: The Client agrees to follow the provided workout and nutrition plans to the best of their ability, understanding that consistent effort is required for optimal results.
3. Payments and Fees
3.1 Payment Structure: Fees for the online personal training/coaching services will be upon the client’s selected plan and must be paid in full before any services are rendered. The Trainer reserves the right to refuse services if payment has not been received.
3.2 Refund Policy: Refunds may be available at the Trainer's discretion in case of cancellations or dissatisfaction with services. Refunds will not be given once the service has begun unless agreed upon in exceptional circumstances.
3.3 Subscription and Payment Plans: If the Client has signed up for a subscription or recurring payment plan, payment will be automatically deducted at the beginning of each billing cycle. The Client may cancel their subscription at any time, subject to the cancellation policy outlined below.
4. Cancellation and Termination
4.1 Client Cancellation: The Client may cancel the monthly services with written notice within 30 days in advance notice. Cancellations made after this period may be subject to a cancellation fee.
4.2 Trainer Cancellation: The Trainer reserves the right to cancel services at any time with appropriate notice. In such cases, the Client will receive a full refund for any unused services.
4.3 Termination: Either party may terminate this agreement at any time with written notice. Upon termination, the Client will be charged for any services rendered up to the termination date.
4.5 Subscriptions: Subscriptions cannot be cancelled however these can be paused until the client is ready to start back up but the subscription will be billed for the time period listed.
5. Privacy and Data Protection
5.1 Confidentiality: The Trainer agrees to maintain the confidentiality of all personal information provided by the Client, including health data, and will not disclose it to third parties without the Client’s consent, except where required by law.
5.2 Data Handling: All personal data collected will be handled in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). The Client has the right to request access to their personal data or request its deletion at any time.
6. Limitation of Liability
6.1 No Guarantee of Results: The Trainer makes no guarantees or warranties regarding the specific outcomes or results of the coaching or training services. Results depend on various factors including the Client's adherence to the program and individual circumstances.
6.2 Liability for Injury: The Client agrees that they are participating in the program voluntarily and that they assume all risks associated with physical activity. The Trainer shall not be held liable for any injuries, accidents, or health conditions resulting from participation in the training program.
7. Intellectual Property
7.1 Content Ownership: The Trainer retains all intellectual property rights to the training materials, workout plans, video tutorials, and any other content provided to the Client. The Client agrees not to distribute, share, or copy these materials without the Trainer’s consent.
8. Force Majeure
8.1 Unforeseen Circumstances: The Trainer will not be held liable for failure to perform any obligation if such failure is caused by circumstances beyond the Trainer’s reasonable control, including but not limited to, technical issues, internet outages, or personal emergencies.
9. Dispute Resolution
9.1 Good Faith Negotiation: In the event of any dispute or disagreement arising from these Terms, both parties agree to attempt to resolve the matter amicably through discussion.
9.2 Governing Law: These Terms will be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Amendments to Terms
10.1 Changes to Terms: The Trainer reserves the right to amend or update these Terms at any time. The Client will be notified of any changes, and continued use of the services will be considered as acceptance of the updated Terms.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact:
Parmjit Kaur
Kauractiv
kauractivpt@gmail.com
By signing up for the online personal training/coaching services, you confirm that you have read, understood, and agree to these Terms and Conditions.